Compliance Corder covers articles related to employment decisions due diligence.

2021 UPDATE OF FCRA LITIGATION AND THE EFFECT ON EMPLOYMENT BACKGROUND SCREENING

Fair Credit Reporting Act (FCRA) lawsuits continue to rise with the number of complaints filed in federal courts showing a +5.3% increase in 2020 over 2019[1]. This continues a trend for FCRA litigation as it has consistently shown year-over-year growth since 2010. An issue that garners much attention in FCRA litigation is whether an employerโ€™s disclosure and authorization forms violate the FCRA. Two federal appellate decisions address this issue and provide important guidance for employers on how to draft FCRA disclosure and authorization forms.

FCRA Disclosure and Authorization Forms

Employers that want to obtain a background check report about a job applicant or current employee must comply with the FCRA and provide to the individual a standalone document with a clear and conspicuous disclosure of the employerโ€™s intention to do so, and obtain the individualโ€™s authorization. By way of background, the principal appellate opinion on disclosure and authorization forms is the Ninth Circuitโ€™s Gilberg v. California Check Cashing Stores, LLC, No. No. 17-16263 (January 2019). The Gilberg opinion made clear that any extraneous information in an FCRA disclosure form violates the FCRAโ€™s requirement that the disclosure must be โ€œin a document that consists solely of the disclosureโ€ (the standalone requirement). The employer in Gilberg was found to have violated the standalone requirement by:

  1. Combining the authorization and disclosure into one document; and
  2. Including several state-related disclosures in the form.

Two important cases from 2020 that further addressed the requirements and limitations for the content of an FCRA disclosure form were issued by the Ninth Circuit in Walker v. Fred Meyer, Inc., No. 18-35592 (March 20, 2020) and Luna v. Hansen & Adkins Transport, Inc., No. 18-55804, (April 24, 2020).

In Walker v. Fred Meyer, the court indicated that background check disclosures may contain some concise explanatory language, but there is a limit to what is explanatory and what is unlawfully extraneous. Among other allegations, the plaintiff in Walker claimed that the FCRA disclosure violated the standalone requirement because, in addition to mentioning consumer reports, it also mentioned investigative consumer reports (a type of consumer report). The Ninth Circuit rejected this claim and ruled that mentioning investigative background checks in the disclosure does not violate the FCRAโ€™s standalone requirement because investigative consumer reports are a subcategory or specific type of consumer report and as long as the investigative background check disclosures are limited to (1) disclosing that such reports may be obtained for employment purposes and (2) providing a very brief description of what that means.

The Ninth Circuit reviewed the employerโ€™s disclosure in Walker in detail, which consisted of five paragraphs, and held that the first three paragraphs did not violate the standalone requirement, but that the last two paragraphs did because they may pull the individualโ€™s attention away from their privacy rights protected by the FCRA. Here are the offending paragraphs in their entirety:

“You may inspect GISโ€™s files about you (in person, by mail, or by phone) by providing identification to GIS. If you do, GIS will provide you help to understand the files, including communication with trained personnel and an explanation of any codes. Another person may accompany you by providing identification.”

“If GIS obtains any information by interview, you have the right to obtain a complete and accurate disclosure of the scope and nature of the investigation performed.”

The plaintiff in Walker also claimed that the language of the employerโ€™s authorization form, which was in a separate document was confusing and underscored the confusing and distracting nature of disclosure form, thus violating the FCRAโ€™s standalone requirement. The Ninth Circuit rejected this argument because it found that the authorization form is not relevant to the FCRA disclosure formโ€™s standalone requirement where the authorization is not included in the disclosure and is in a separate authorization form.

In Luna v. Hansen, the plaintiff claimed that the FCRAโ€™s physical standalone requirement for hard-copy forms was a temporal one, i.e., the disclosure form should be presented to the individual separate from all other employment-related forms. The plaintiff in Luna had received one packet containing all forms. The Ninth Circuit rejected this argument and held that as long as the background check disclosure itself is in a standalone form, it can be presented with and at the same time as other employment documents.

Key Takeaways

Given the steady uptick in FCRA litigation, it is advisable for employers to review their FCRA disclosure and authorization forms on at least a yearly basis, or whenever important appellate opinions are issued, to ensure compliance with the FCRA. The attached forms from the Gilberg and Walker opinions provide clear examples of what to avoid in FCRA disclosure forms. In general, the guidance provided in the above-referenced opinions indicate that:

  • background check disclosure forms may contain some concise explanatory language, but there is a limit to what is explanatory and what is unlawfully extraneous;
  • background check disclosure forms may be presented at the same time as other materials, including application materials, as long as the background check disclosures are on a separate form; and
  • language in a separate authorization form has no impact on the disclosure formโ€™s compliance with the FCRA standalone requirement.


Disclaimer: This communication is for general informational purposes only and does not constitute legal advice. No recipient should act, or refrain from acting, based on any information provided here without advice from a qualified attorney licensed in the applicable jurisdiction.


Pre-Employment Screening during the Pandemic

It is a standard practice for employers to run background checks on potential new hires. Such checks help employers protect their company by learning about the trustworthiness of the candidate through their financial, criminal, and driving records and education and employment verifications. But the pandemic has affected the operations of many institutions worldwide. From court closures to remote college campuses, it may be more difficult for the screening provider to check a criminal record or verify an educational background. Nonetheless, the possibility of delay should not cause employers to lower the standards of their screening policies.

The most important reason why an employer should not temporarily waive certain parts of a background check is because it may make it harder to justify its necessity in the future. For example, say a court is closed and is unable to provide information on candidatesโ€™ criminal history. Because of this, an employer who is anxious to add the new hire to the frontline chooses to waive the criminal check requirement. Well, when a court begins to provide legal information again and an employer decides to reinstate the criminal check requirement, the employer could face compliance issues.

Under current anti-discrimination laws, namely Title VII of the Civil Rights Act of 1964, employers must demonstrate that its hiring practices are โ€œjob relatedโ€ and โ€œconsistent with business necessity.โ€ But if an employer chooses to forgo the criminal checks during the pandemic and wishes to reinstate them later, they may be violating this law. Since the criminal check was once suspended, one could argue that the practice was not job related or that it was not a business necessity. Furthermore, streamlining the employment screening process by waiving certain aspects could lead an employer to overlook valuable insight into a candidateโ€™s character. Therefore, while a shorter background check program during the pandemic could bring short-term benefits, it runs significant long-term risks.

So, what are your options?

We have outlined up two possible avenues available to employers during these times.

Hire now (but reserve the right to run future background checks)

If a company is in a position in which new hires are urgently needed, they may hire the candidates based on the information available to them at the time of the background check and reserve the right to conduct additional background checks post-hire, once information providers resume to normal operations. But if an employer takes this route, they must clearly communicate with both their background check provider and the new hire.

They should work with the background check provider to take note of those candidates whose checks are not yet completed so that the provider can easily revisit the report in the future. Employers should also make it clear in an employeeโ€™s offer letter that the offer of employment is contingent upon the successful completion of a background check that may occur at a later date.

Delay the hire

For employers who are required by law to complete background checks prior to a new hireโ€™s start date, they may have to delay the workerโ€™s start date. But whether a background check provider can access the required information for an employment screen depends on the location of the various sources of information, from the courthouses to the educational institutions.

All in all, although background checks may take longer during the pandemic, they are, especially now, critical to manage your risk. With the rising number of job seekers and the remote workforce, companies must do what they can to ensure that they are hiring qualified professionals who will be valuable additions to the company.

The CFPB issues new policy guidance on credit reporting and dispute resolution

On April 1, 2020, the Consumer Financial Protection Bureau (โ€œCFPBโ€ or โ€œBureauโ€) issued a non-binding general policy statement (โ€œPolicy Statementโ€) regarding the Fair Credit Reporting Act (FCRA) and Regulation V in light of the recently enacted Coronavirus Aid, Relief, and Economic Security Act (CARES Act).

The CFPBโ€™s Policy Statement highlights furnishersโ€™ responsibilities and informs consumer reporting agencies (โ€œCRAsโ€) of the Bureauโ€™s flexible supervisory and enforcement approach during this pandemic. The Bureau intends to consider the circumstances that entities face as a result of the COVID-19 pandemic and their good faith efforts to comply with statutory and regulatory obligations as soon as possible.

The Bureau believes that this flexibility will help furnishers and CRAs to manage the challenges of the current crisis. Below are examples of the flexibility the Bureau intends to provide in the consumer reporting system.

Furnishing consumer information impacted by COVID-19: The Bureau reiterates its prior guidance encouraging financial institutions to work constructively with borrowers and other customers affected by COVID-19 to meet their financial needs. While companies generally are not legally obligated to furnish information to CRAs, the Bureau encourages them to continue doing so despite the current crisis. Furnishersโ€™ providing accurate information to CRAs produces substantial benefits for consumers, users of consumer reports, and the economy as a whole. The CARES Act, a section of which amends the FCRA, generally requires furnishers to report as current certain credit obligations for which furnishers make payment accommodations to consumers affected by COVID-19 who have sought such accommodations from their lenders. Many furnishers are or will be offering consumers affected by COVID-19 various forms of payment flexibility, including allowing consumers to defer or skip payments, as required by the CARES Act or voluntarily. Such payment accommodations will avoid the reporting of delinquencies resulting from the effects of COVID-19. The Bureau supports furnishersโ€™ voluntary efforts to provide payment relief, and it does not intend to cite in examinations or take enforcement actions against those who furnish information to CRAs that accurately reflects the payment relief measures they are employing.

Disputes: The FCRA generally requires that CRAs and furnishers investigate disputes within 30 days of receipt of the consumerโ€™s dispute. The 30-day period may be extended to 45 days if the consumer provides additional information that is relevant to the investigation during the 30-day period. The Bureau is aware that some CRAs and furnishers may face significant operational disruptions that pose challenges in the investigations. For example, some CRAs and furnishers may experience reductions in staff, difficulty in taking disputes, or lack of access to necessary information, rendering them unable to investigate the disputes within the timeframes the FCRA requires. Furnishers include a wide variety of businesses that vary in size and sophistication and can range from small retailers to very large financial services firms, each of which will face unique challenges due to the COVID-19 pandemic. In evaluating compliance with the FCRA as a result of the pandemic, the Bureau will consider a CRAโ€™s or furnisherโ€™s individual circumstances and does not intend to cite in an examination or bring an enforcement action against a CRA or furnisher making good faith efforts to investigate disputes as quickly as possible, even if dispute investigations take longer than the statutory timeframe. The Bureau reminds furnishers and CRAs that they may take advantage of statutory and regulatory provisions that eliminate the obligation to investigate disputes submitted by credit repair organizations and disputes they reasonably determine to be frivolous or irrelevant. The Bureau will consider the current constraints on furnishersโ€™ and CRAsโ€™ time, information, and other resources in assessing if such a determination is reasonable.

Regulatory requirements: The Policy Statement is a non-binding general statement of policy articulating considerations relevant to the Bureauโ€™s exercise of its supervisory and enforcement authorities. It is therefore exempt from the notice and comment rulemaking requirements under the Administrative Procedure Act pursuant to 5 USC 553(b).

Resources for consumers and small businesses facing the impacts of the COVID-19 pandemic are available on the Bureauโ€™s website at https://www.consumerfinance.gov/coronavirus/.

April 3rd, 2020|Categories: Compliance Corner for Employment Decisions|Tags: , |

Q1 2020: UPDATE OF LAWS AFFECTING EMPLOYMENT BACKGROUND SCREENING

As the year and a new decade unfold, we bring you this update on ban-the-box legislation and laws that restrict credit report usage in employment decisions. And no update would be complete without a reminder about a standard-setting federal appellate opinion from 2019 interpreting theย Fair Credit Reporting Actย (FCRA) disclosure requirement for an employment background check.

Let’s start with a reminder

In January 2019, the Ninth Circuit’s opinion inย Gilberg v. California Check Cashing Stores, LLCย made clear that any extraneous information in an FCRA disclosure form regarding an employment background check — even if the information is related to state-mandated expansions of consumer rights — violates the FCRA’s requirement that the disclosure must be “in a document that consistsย solely of the disclosure.

Even seemingly innocuous content, such as asking for an acknowledgment that the candidate received the FCRA summary of rights or including a statement that hiring decisions are based on legitimate non-discriminatory reasons may run afoul of the FCRA. And any state and local notices regarding the background check must be provided in separate documents, as applicable to each candidate.

Experts believe that the number of class-action lawsuits brought under the FCRA for technical errors will continue to increase. But there is an easy way to comply:

Present the disclosure to the candidate in a separate, standalone, conspicuous document.ย Make it clear and simple.ย Keep it short.

Ban-the-box laws continue to proliferate

“Ban-the-box” measures – which generally prohibit employers from inquiring about a candidate’s criminal history (including performing background checks) until later in the hiring process – continue to proliferate. Currently, 14 statesย (California;ย Colorado;ย Connecticut;ย Hawaii;ย Illinois;ย Maryland (effective February 29, 2020);ย Massachusetts;ย Minnesota;ย New Jersey;ย New Mexico;ย Oregon;ย Rhode Island;ย Vermontย andย Washington) and 22 local jurisdictions (Austin, TXย ; Baltimore, MD;ย Buffalo, NY;ย Chicago, IL;ย Cook County, IL;ย Columbia, MO;ย District of Columbia;ย Grand Rapids, MI;ย Kansas City, MO;ย Los Angeles,ย CA;ย Montgomery County, MD;ย New York City, NY;ย ย Philadelphia, PA;ย Portland, OR;ย Prince George’s County, MD;ย Rochester, NY;ย Saint Louis, MO (effective January 1, 2021);ย San Francisco, CA;ย Seattle, WA;ย Spokane,ย WA;ย Waterloo, IA (effective July 1, 2020 but lawsuit filed to strike down the ordinance);ย andย Westchester County, NY)ย have such laws in place for private employers.

Be mindful of credit restrictions

Less popular than state and local legislatures on ban-the-box and prohibitions on salary history inquiries, credit check restrictions remain an important consideration for employers. Tenย statesย California,ย Colorado,ย Connecticut, Hawaii, Illinois, Maryland, Nevada, Oregon,ย Vermont,ย andย Washingtonย – as well asย Chicago,ย District of Columbia,ย New York City,ย andย Philadelphiaย all place restrictions on employers’ use of credit reports with exceptions for the use of such checks when required by law or the responsibilities of the position.ย  ย  ย ย 

Arguably, the most imposingย localย credit report law to date continues to be the New York City’s Human Rights amendment that went into effect on May 6, 2015, and made requesting and using consumer credit history for hiring and other employment purposes, with certain exceptions, an unlawful discriminatory practice. The law provides that a “consumer credit report” includes “anyย written or other communication ofย any information by a consumer reporting agency that bears on a consumer’s creditworthiness, credit standing, credit capacity or credit history.”Many legal experts hold that the broad scope of this definition not only prohibits obtaining a consumer credit report but also searches of liens, judgments, bankruptcies, and financially-related lawsuits if there is no exemption. There is no case law on this matter.ย 

On the national level, the U.S. House of Representatives on January 29, 2020, passed legislation that prohibits employers from using credit reports for employment decisions, except when required by law or for a national security clearance. The bill also prohibits asking questions about applicants’ financial past during job interviews or including questions about credit history on job applications. The U.S. Senate, however, is not expected to introduce the legislation.

Ninth Circuit Defines โ€œStandalone, Clear and Conspicuousโ€ Disclosure for Obtaining Employment-Purpose Background Checks

On January 29, 2019, the U.S. Court of Appeals for the Ninth Circuit in Gilberg v. California Check Cashing Stores, LLC instructed employers about the importance of complying with background check disclosure requirements found in the Fair Credit Reporting Act (FCRA).

Pursuant to the federal statute, employers who want to obtain a consumer report (commonly referred to as a background check report) on a job candidate must provide to the candidate a โ€œclear and conspicuous disclosureโ€ about the report in a document that consists โ€œsolely of the disclosure.โ€ 15 U.S.C. ยง 1681b(b)(2)(A).

But when Desiree Gilberg applied for a job with CheckSmart Financial, she received something different. First Gilberg completed a three-page form containing an employment application, a math screening and an employment history verification. She then signed a separate form entitled, โ€œDisclosure Regarding Background Investigation.โ€

The one-page form included the required FCRA disclosure as well as mandated state disclosures for California, Maine, Minnesota, New York, Oklahoma, Oregon and Washington.

Gilberg worked for CheckSmart for five months before voluntarily leaving the job. She then filed a putative class action against the company, alleging that it failed to make proper disclosures as set forth in both the FCRA and Californiaโ€™s Investigative Consumer Reporting Agencies Act (ICRAA).

A district court sided with the employer and dismissed the case. The judge agreed with CheckSmart that its disclosure form complied with both statutes. Gilberg appealed to the Ninth Circuit. She argued that the standalone requirement didnโ€™t permit the combination of state and federal disclosures as CheckSmart had tried.

Considering the issue, the Ninth Circuit recalled a 2017 decision in Syed v. M-I, LLC. In that case, which also involved the standalone requirement, the federal appellate panel held that a prospective employer violated the FCRA when it included a liability waiver in the same document as the mandated disclosure. The statute means what it says, the court emphasized: the required disclosure must be in a document that โ€œconsist

[s] โ€˜solelyโ€™ of the disclosure.โ€

In an effort to distinguish its disclosure from that in the Syed case, CheckSmart told the court that the additional information in its form actually furthered the FCRAโ€™s purpose.

โ€œWe disagree,โ€ the court wrote. โ€œSyedโ€™s holding and statutory analysis were not limited to liability waivers; Syed considered the standalone requirement with regard to any surplusage. Syed grounded its analysis of the liability waiver in its statutory analysis of the word โ€˜solely,โ€™ noting that FCRA should not be read to have implied exceptions, especially when the exception โ€“ in that case, a liability waiver โ€“ was contrary to FCRAโ€™s purpose. Syed also cautioned โ€˜against finding additional, implied exceptionsโ€™ simply because Congress had created one exception. Consistent with Syed, we decline CheckSmartโ€™s invitation to create an implied exception here.โ€

Plain meaning trumps purpose, the Ninth Circuit said, rejecting the employerโ€™s contention that its disclosure form was consistent with the intent of the FCRA. Since the surplus language included disclosures required by various state laws that were inapplicable to Gilberg, the court was unable to understand how the CheckSmart form comported with the purpose of the federal statute.

โ€œBecause the presence of this extraneous information is as likely to confuse as it is to inform, it does not further FCRAโ€™s purpose,โ€ the court declared.

โ€œSyed holds that the standalone requirement forecloses implicit exceptions,โ€ the panel wrote. โ€œThe statuteโ€™s one express exception does not apply here, and CheckSmartโ€™s disclosure contains extraneous and irrelevant information beyond what FCRA itself requires. The disclosure, therefore, violates FCRAโ€™s standalone document requirement. Even if congressional purpose were relevant, much of the surplusage in CheckSmartโ€™s disclosure form does not effectuate the purposes of the FCRA.โ€

In addition to ruling that the district court erred in concluding that the employerโ€™s disclosure form satisfied the FCRAโ€™s standalone document requirement, the Ninth Circuit also held that CheckSmartโ€™s disclosure form was not โ€œclear and conspicuousโ€ under either FCRA or ICRAA.

The court grudgingly found the form to be โ€œconspicuousโ€ (despite characterizing the font as โ€œinadvisablyโ€ small and cramped) but held it was not โ€œclear.โ€ The disclosure contained language a reasonable person would not understand, the court said, and its content would confuse a reader with the combination of federal and state disclosures.

As โ€œCheckSmartโ€™s disclosure form was not both clear and conspicuous, the district erred in granting CheckSmartโ€™s motion for summary judgment with regard to the FCRA and ICRAA โ€˜clear and conspicuousโ€™ requirements,โ€ the panel wrote. The Ninth Circuit reversed dismissal of Gilbergโ€™s complaint and remanded the case to the California district court. (As of this writing, there is a petition for rehearing and rehearing en banc pending before the 9th Circuit.)

For employers, the Ninth Circuit opinion could not be more clear: ensure that the FCRA disclosure form provided to job candidates contains no extraneous or surplus language. The decision also provides an important reminder about keeping disclosures forms clear and conspicuous in order to comply with both federal and state laws.

Pursuant to the federal statute, employers who want to obtain a consumer report (commonly referred to as a background check report) on a job candidate must provide to the candidate a โ€œclear and conspicuous disclosureโ€ about the report in a document that consists โ€œsolely of the disclosure.โ€ 15 U.S.C. ยง 1681b(b)(2)(A).

But when Desiree Gilberg applied for a job with CheckSmart Financial, she received something different. First Gilberg completed a three-page form containing an employment application, a math screening and an employment history verification. She then signed a separate form entitled, โ€œDisclosure Regarding Background Investigation.โ€

The one-page form included the required FCRA disclosure as well as mandated state disclosures for California, Maine, Minnesota, New York, Oklahoma, Oregon and Washington.

Gilberg worked for CheckSmart for five months before voluntarily leaving the job. She then filed a putative class action against the company, alleging that it failed to make proper disclosures as set forth in both the FCRA and Californiaโ€™s Investigative Consumer Reporting Agencies Act (ICRAA).

A district court sided with the employer and dismissed the case. The judge agreed with CheckSmart that its disclosure form complied with both statutes. Gilberg appealed to the Ninth Circuit. She argued that the standalone requirement didnโ€™t permit the combination of state and federal disclosures as CheckSmart had tried.

Considering the issue, the Ninth Circuit recalled a 2017 decision in Syed v. M-I, LLC. In that case, which also involved the standalone requirement, the federal appellate panel held that a prospective employer violated the FCRA when it included a liability waiver in the same document as the mandated disclosure. The statute means what it says, the court emphasized: the required disclosure must be in a document that โ€œconsist[s] โ€˜solelyโ€™ of the disclosure.โ€

In an effort to distinguish its disclosure from that in the Syed case, CheckSmart told the court that the additional information in its form actually furthered the FCRAโ€™s purpose.

โ€œWe disagree,โ€ the court wrote. โ€œSyedโ€™s holding and statutory analysis were not limited to liability waivers; Syed considered the standalone requirement with regard to any surplusage. Syed grounded its analysis of the liability waiver in its statutory analysis of the word โ€˜solely,โ€™ noting that FCRA should not be read to have implied exceptions, especially when the exception โ€“ in that case, a liability waiver โ€“ was contrary to FCRAโ€™s purpose. Syed also cautioned โ€˜against finding additional, implied exceptionsโ€™ simply because Congress had created one exception. Consistent with Syed, we decline CheckSmartโ€™s invitation to create an implied exception here.โ€

Plain meaning trumps purpose, the Ninth Circuit said, rejecting the employerโ€™s contention that its disclosure form was consistent with the intent of the FCRA. Since the surplus language included disclosures required by various state laws that were inapplicable to Gilberg, the court was unable to understand how the CheckSmart form comported with the purpose of the federal statute.

โ€œBecause the presence of this extraneous information is as likely to confuse as it is to inform, it does not further FCRAโ€™s purpose,โ€ the court declared.

โ€œSyed holds that the standalone requirement forecloses implicit exceptions,โ€ the panel wrote. โ€œThe statuteโ€™s one express exception does not apply here, and CheckSmartโ€™s disclosure contains extraneous and irrelevant information beyond what FCRA itself requires. The disclosure therefore violates FCRAโ€™s standalone document requirement. Even if congressional purpose were relevant, much of the surplusage in CheckSmartโ€™s disclosure form does not effectuate the purposes of the FCRA.โ€

In addition to ruling that the district court erred in concluding that the employerโ€™s disclosure form satisfied the FCRAโ€™s standalone document requirement, the Ninth Circuit also held that CheckSmartโ€™s disclosure form was not โ€œclear and conspicuousโ€ under either FCRA or ICRAA.

The court grudgingly found the form to be โ€œconspicuousโ€ (despite characterizing the font as โ€œinadvisablyโ€ small and cramped) but held it was not โ€œclear.โ€ The disclosure contained language a reasonable person would not understand, the court said, and its content would confuse a reader with the combination of federal and state disclosures.

As โ€œCheckSmartโ€™s disclosure form was not both clear and conspicuous, the district erred in granting CheckSmartโ€™s motion for summary judgment with regard to the FCRA and ICRAA โ€˜clear and conspicuousโ€™ requirements,โ€ the panel wrote. The Ninth Circuit reversed dismissal of Gilbergโ€™s complaint and remanded the case to the California district court. (As of this writing, there is a petition for rehearing and rehearing en banc pending before the 9th Circuit.)

For employers, the Ninth Circuit opinion could not be more clear: ensure that the FCRA disclosure form provided to job candidates contains no extraneous or surplus language. The decision also provides an important reminder about keeping disclosures forms clear and conspicuous in order to comply with both federal and state laws.

March 2nd, 2019|Categories: Compliance Corner for Employment Decisions|Tags: , |

Independent contractors and the FCRA

Must employers provide the protections required by the Fair Credit Reporting Act (FCRA) to prospective independent contractors?ย 

Not according to a new decision from an Iowa court (see Smith v. Mutual of Omaha Insurance Company, No. 4:17-cv-00443 (S.D. Iowa Oct. 4, 2018)) which grappled with the question in the context of a lawsuit filed by an individual against an insurance company where he applied to contract as a salesperson but was rejected because of a falsely reported felony in his background check. The plaintiff accused the insurance company of violating the FCRA by failing to provide him with the statutorily required prior notice that the background check resulted in his not being hired. ย  ย 

The insurance company asked the court to dismiss the lawsuit, claiming that the FCRA only requires such notice when an applicant seeks to be hired as an employee, and not as an independent contractor. Since the plaintiff applied for an independent contractor position, he was not entitled to the protections of the statute, the insurance company argued.ย 

The plaintiff countered that he was applying to be an employee of the insurance company and that it was too early to dismiss the case, as further discovery was needed. In the alternative, he argued that the FCRA should still govern his relationship even as an independent contractor.

In ruling on the FCRA issue, Judge John Jarvey began with the language of the law. The FCRA is a broad statute, Judge Jarvey said, and some of its most stringent protections apply when a background check is being obtained โ€œfor employment purposes.โ€ย 

The definitions section of the FCRA, at 15 U.S.C. ยง 1681a(h), states that โ€œ

[t]he term โ€˜employment purposesโ€™ when used in connection with a consumer report means a report used for the purpose of evaluating a consumer for employment, promotion, reassignment or retention as an employee.โ€ This text โ€œmakes clear that the pre-adverse action notice requirement only applies when a consumer report is used for employment purposes,โ€ Judge Jarvey wrote. โ€œThe meaning of โ€˜employment purposesโ€™ is specifically defined in the statute, and it is defined as being โ€˜used for the purpose of evaluating a consumer for employment, promotion, reassignment or retention as an employee.โ€™โ€ย  District courts in Ohio and Wisconsin have reached the same conclusion, Judge Jarvey noted, citing the decisions for support.ย 

Notably, the Federal Trade Commission (FTC) in its 2011 staff report entitled โ€œ40 Years of Experience with the Fair Credit Reporting Actโ€ provided a seemingly contrasting interpretation. The FTC stated that โ€œthe term โ€˜employment purposesโ€™ is interpreted liberally to effectuate the broad remedial purpose of the FCRA and may apply to situations where an entity uses individuals who are not technically employees to perform duties. Thus, it includes a trucking company that obtains consumer reports on individual drivers who own and operate their own equipment; a title insurance company that obtains consumer reports on individuals with whom it frequently enters into contracts to sell its insurance, examine title, and close real property transactions; or a nonprofit organization staffed in whole or in part by volunteers.โ€ย 

The FTCโ€™s view can be reconciled with that of Judge Jarveyโ€™s by taking the approach that the applicability of FCRAโ€™s requirements depends on the facts and circumstances of the particular relationship, rather than the formal designation of someone as an independent contractor.ย 

Given the still remaining disputed issue of whether or not the plaintiff would have been an employee or an independent contractor for the insurance company, the court ordered limited discovery on the issue and declined to dismiss the suit.ย 

๏ปฟNew Draft Guidelines Attempt to Clarify Territorial Scope of the GDPR

Since the adoption of the General Data Protection Regulation (GDPR) by the European Union (EU) in May 2018, businesses established outside of the EU have grappled with the question of whether the GDPRโ€™s strict rules apply to them. Many commentators have noted that the GDPR provisions and recitals do not have an easy answer. The European Data Protection Board (EDPB) recently attempted to provide some clarification by publishing draft guidelines that include a commentary on the territorial scope of the GDPR. The EDPBโ€™s guidelines also address the related issue of whether a non-EU company subject to the GDPR must have an EU-based representative.

GDPRโ€™s Targeting Criteria

Arguably the most significant change to the regulatory landscape affecting an individualโ€™s data privacy is the territorial scope of the GDPRโ€™s Article 3 (2). Generally described as the GDPRโ€™s โ€œtargeting criteria,โ€ your business must be GDPR compliant if it engages in processing activities of an EU individualโ€™s data (data subject) related to (1) offering goods or services to data subjects, or (2) monitoring data subjectsโ€™ behavior. Although the EDPBโ€™s guidelines state that the targeting criteria is applied on a case-by-case basis, the guidelines provide several examples showing how the targeting criteria can be applied that clarify some basic points, such as:

  1. The data subjectโ€™s nationality or citizenship is irrelevant. The GDPR protects data subjects geographically located within the EU, without regard to the data subjectโ€™s nationality or citizenship. Conversely, data subjects outside of the EU, including EU citizens, are not protected by the GDPR.
  2. Geographic allocation and timing are critical. For purposes of applying the GDPR, thedata subjectโ€™s geographic location is assessed atthe moment when your activity occurs; e.g., when your goods or services are offered, or your monitoring of the datasubjectโ€™s behavior begins.
  3. Charging for services is irrelevant. The GDPR protects data subjects regardless of whether your services are free.
  4. Cookies are considered monitoring. TheGDPR protects data subjects that your business profiles or undertakes someanalysis by using cookies or similar technologies.

GDPR Compliance and an EU-based Representative

A significant point clarified by the EDPBโ€™s guidelines is that a non-EU company subject to the GDPR must appoint an EU-based representative, even though the not have a physical location within the EU. A companyโ€™s Data Protection Officer, who can be an existing employee of the company under the GDPR, cannot fulfill the requirements for an EU-based representative. The purpose of the requirement is to ensure that a qualified individual or entity is located within the EU to whom regulatory authorities can address compliance issues. The guidelines also make clear that the EU-based representative can even be held liable for any non-compliance, including being fined or otherwise sanctioned.

Consultation Period

The territorial scope and appointment of an EU-based representative poses two of the most critical issues that a non-EU based company faces regarding GDPR compliance. The EDPBโ€™s draft guidelines address several other GDPR issues in addition to these, and a full version of the guidelines can be found here. The EDPB is taking public comments on the draft guidelines until January 18, 2019. Comments should be sent to the EDPB at EDPB@edpb.europa.eu.

Californiaโ€™s overlapping background check laws

For many years, employers have struggled with Californiaโ€™s overlapping statutes governing the use of background checks. Now, the stateโ€™s highest court has weighed in, ruling that compliance with the requirements of both laws is mandatory, even where the laws overlap.

A little history is necessary to understand the situation. In 1970, Congress passed the Fair Credit Reporting Act (FCRA). The law defined the term โ€œconsumer reportโ€ to include an individualโ€™s โ€œcredit worthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living.โ€ The FCRA distinguished between consumer reports that contained information obtained by personal interviews and consumer reports gathered by other means.

The California legislature responded with two state analogues in 1975: the Investigative Consumer Reporting Agencies Act (ICRAA) and the Consumer Credit Reporting Agencies Act (CCRAA). Modeled on the FCRA, the statutes had similar purposes and were intended to serve complementary goals.

As originally enacted, the ICRAA applied to consumer reports that included character information obtained only through personal interviews. It defined an โ€œinvestigative consumer reportโ€ as one โ€œin which information on a consumerโ€™s character, general reputation, personal characteristics, or mode of living is obtained through any means.โ€ The statute requires that the person procuring the report provide the consumer a โ€œclear and conspicuous disclosure in writingโ€ and that the consumer in turn provide a written authorization for the reportโ€™s procurement.

Lawmakers took a slightly different approach with CCRAA, which defined a โ€œconsumer credit reportโ€ as โ€œany written, oral or other communication of any information by a consumer reporting agency bearing on a consumerโ€™s credit worthiness, credit standing, or credit capacity, which is used or is expected to be used โ€ฆ for โ€ฆ employment purposes.โ€ The definition excluded โ€œany report containing information solely on a consumerโ€™s character, general reputation, personal characteristics, or mode of living which is obtained through personal interviews with neighbors, friends, or associates of the consumer reported on, or others with whom he is acquainted or who may have knowledge concerning any such items of information.โ€

In 1998, the California legislature amended ICRAA to eliminate the personal interview limitation and expand the statuteโ€™s scope to include character information obtained under CCRAA or โ€œobtained through any means.โ€

Since then, CCRAA continues to govern consumer reports that include character information obtained from a source other than personal interviews, as long as those reports contain information โ€œbearing on a consumerโ€™s credit worthiness, credit standing, or credit capacity.โ€

What does all this mean for employers? And how did the California Supreme Court get involved?

The two statutes came to the attention of the court when a group of current and former school bus drivers filed suit against their employers, First Student and First Transit, as well as the investigative consumer reporting agency (ICRA) that conducted background checks on the drivers. Eileen Connor led the class action.

After First Student acquired the company where Connor worked as a driver, it requested that the ICRA run background checks to confirm that Connor and the other workers were properly qualified to perform their job duties. The background reports elicited information about the employeesโ€™ criminal records, sex offender registries, address history, driving records and employment history.

Prior to conducting the background checks, First Student sent Connor a โ€œSafety Packetโ€ booklet. The booklet included an โ€œInvestigative Consumer Report Disclosure and Releaseโ€ that provided authorization for the ICRA to prepare a consumer report or investigative consumer report. The notice included a checkbox that generally described Connorโ€™s rights under ICRAA, informed her that she could check the box if she wanted to receive a copy of the report and released First Student from all claims and damages arising out of or relating to its background investigation if the box was checked.

Connor filed suit, arguing that the notice failed to satisfy ICRAAโ€™s specific requirements and that First Student neglected to obtain her written authorization to conduct the background check, as required by ICRAA.

First Student asked the court to dismiss the suit, arguing that ICRAA is unconstitutionally vague as applied to the lawsuit because it overlaps with CCRAA and that the notice satisfied CCRAA.

The California Supreme Court found that while the statutes overlap to some degree, achieving compliance with both did not render ICRAA unconstitutional. The two statutes were not intended to be exclusive of each other, the court said, and potential employers can comply with both statutes without undermining the purpose of either.

โ€œIf an employer seeks a consumerโ€™s credit records exclusively, then the employer need only comply with CCRAA,โ€ the court explained. โ€œAn employer seeking other information that is obtained by any means must comply with ICRAA. In the event that any other information revealed in an ICRAA background check contains a subjectโ€™s credit information and the two statutes thus overlap, a regulated party is expected to know and follow the requirements of both statutes, even if that requires greater formality in obtaining a consumerโ€™s credit records.โ€

First Student complained that because the ICRAA and CCRAA cover the same subject matter, it was unclear which statute applied in the context of employment background checks. But the court disagreed. Connorโ€™s report, for example, fell within the scope of both statutes and โ€œsuch a duality does not make legal compliance particularly difficult, must less impossible,โ€ the court said.

โ€œAny partial overlap between the statutes does not render one superfluous or unconstitutionally vague,โ€ the court wrote. โ€œThey can coexist because both acts are sufficiently clear and each act regulates information that the other does not.โ€

The California Supreme Court opinion was a loss for First Student and the ICRA, as the court found the defendants had no excuse for not complying with both statutes. For employers more generally, the decision sends an important message: compliance with the requirements of both ICRAA and CCRAA is mandatory, even where the two statutes overlap.

Amendment to San Franciscoโ€™s Fair Chance Ordinance goes into effect October 1, 2018

In April 2018, the San Francisco Board of Supervisors passed an amendment to the Fair Chance Ordinance (FCO), which takes effect on October 1, 2018. The full text of the amendment can be found here.

The FCO notice/poster has also been updated and can be accessed here. Employers must provide this notice to applicants and employees prior to conducting a criminal background check, and post it in English, Spanish, Chinese, and any other language is spoken by at least 5% of the employees at the workplace or job site.

New FCRA Summary of Rights

 

Effective September 21, 2018, section 605A(i) of the Fair Credit Reporting Act (FCRA), added by the Economic Growth, Regulatory Relief, and Consumer Protection Act requires that a new notice (which explains consumer rights about placing fraud alerts and credit freezes with nationwide consumer reporting agencies (NCRAs)) be included whenever a consumer is required to receive a summary of rights under FCRAโ€™s section 609. Although the new notice requirement is aimed at NCRAs and potentially consumer reporting agencies, the Consumer Financial Protection Bureau published a revised โ€œFCRA Summary of Rightsโ€ form on September 13, 2018 (which includes the new notice and updates certain contact information) and the conservative approach for employers is to use the new form also.

The new version of the โ€œFCRA Summary of Rightsโ€ form can be accessed HERE.

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